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DTS support website (Freshservice)

  • Using the DTS support website to get IT help

    Overview Creating a support ticket Using the service catalog Viewing current and past requests …

    Mon, Jan 22 2024 10:57 AM
  • Delegating an approver in Freshservice

    Skip to: Overview Delegating an approver Overview Sometimes, service requests in DTS's Fre…

    Tue, Dec 17 2024 4:46 PM
  • Sharing your DTS support ticket with additional people

    Skip to: Overview Sending email notifications to additional people ("watchers") Granting ticket…

    Tue, Dec 17 2024 4:46 PM
  • Approving Freshservice requests

    Overview Approving Freshservice requests via email Viewing and approving Freshservice requests …

    Tue, Dec 17 2024 4:46 PM
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